Web Privacy and Cookie Policy

Important note: this Web Privacy and Cookie Policy (the “Policy”) does not include PartnerRe’s data protection and privacy for ceding companies in relation to its reinsurance business (please refer to PartnerRe’s Business Privacy Notice).

Protecting your privacy is very important to us. We want you to understand what data we collect and how we use it. We treat nonpublic personal data in accordance with our Web Privacy and Cookie Policy.

  1. What Data Does This Policy Cover?

This Policy applies to personal data collected on websites, mobile applications, or controlled widgets embedded in communication platforms with a link to this Policy (“Sites”). It does not apply to any other information collected by PartnerRe Ltd. and its subsidiaries and affiliates (collectively referred to herein as “PartnerRe”) through any other means. By “personal data,” we mean information that identifies you personally. It covers how we collect, use, and share that Personal Data as of the date that this Policy is posted. This Policy also does not apply to any Sites maintained or operated by other companies or linked to our Sites.

  1. What Types Of Personal Data Do We Collect About You? 

We generally collect only personal data you voluntarily provide to us. We do not require you to give us personal data to access public areas of our Site, except to register for a webcast. This is true unless you live in a country that defines personal data to include network identifiers like your Internet Protocol addresses.

Certain secure web areas, however, enable or require you to provide personal data when you use specific features on our Site. For example, we collect personal data from you when you:

  1. Subscribe to our Press Releases or Opinions & Research articles
  2. Request a product demo or receive information about our products;
  3. Apply for a job with PartnerRe;
  4. Ask to have a PartnerRe representative contact you.

This personal data, for example, may include your:

  1. Personal and business contact information (such as first name, last name, postal address; e-mail address; telephone or fax number).
  2. CV and other personal data and documents you provide to PartnerRe in support of your job application

If you cannot or choose not to provide us with the personal data we reasonably require, we may be unable to provide you with the information or services you have requested.

  1. How We Use and Share Your Personal Data?

We only process and share your personal data to the extent reasonably necessary to fulfill your requests and our legitimate business objectives. PartnerRe does not sell, trade, or rent your personal data to others. PartnerRe may provide aggregate statistics about our customers, sales, traffic patterns, and related Site information to others, but these statistics will include no personally identifying data. We restrict access to your nonpublic personal data and only allow disclosures to persons and companies as permitted by law to assist in providing products or services to you. When we disclose personal data to external entities to perform support services for us, they may access your personal data only for the limited purposes of performing those support services. We may also use what we know about you to offer you other products and services. We may combine your online information with information collected from offline sources or information we already have. We may also use and disclose certain personal data to our affiliates and others for any purpose allowed by law.

PartnerRe Business Activities. We process and may disclose your personal data to others to:

  1. Respond to your questions about our product or services;
  2. Send you communications, including event promotions and electronic newsletters;
  3. Comply with applicable law, obey judicial orders, cooperate with law enforcement authorities, or prevent any suspected illegal activities;
  4. Help us run our business; or
  5. For any other everyday legitimate business purposes, such as product development and Site administration.

Recruitment. If you apply for a position with PartnerRe advertised in the Careers section of the Site, the personal data you provide to PartnerRe in support of your application will be used solely by PartnerRe in considering you for the position applied for and for further recruitment purposes.

Authorized Service Providers. We use other companies and individuals to perform certain functions on our behalf. Those functions include call-center support, sending or processing postal or electronic mail, or analyzing or hosting data on cloud-based servers. We may disclose your personal data to these companies and other individuals performing services on our behalf.

Other Disclosures. We may otherwise disclose personal data as permitted or required by law, when we believe in good faith it is necessary for safety purposes, required for legal reporting, or to protect our legal rights or enforce our Terms of Use or any applicable rules, or to protect the rights of others. We may also disclose personal data to our auditors, legal advisors, or to respond to a subpoena. We may also aggregate information that we gather about you, product information, traffic patterns, and services, and provide these statistics to others in aggregate form.

  1. Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

With your consent, we use cookies (e.g. Google Analytics) to analyze the way you navigate through our Sites and to enhance your experience. We may collect and retain the following information for a period of up to 12 months:

  • The IP address of the computer used
  • The different webpages consulted
  • The date, the hour and the duration of the visit
  • The URL used to access our Sites

You can disable all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Your browser provides options to accept, refuse or delete cookies at all times. Below you will find links to instructions for disabling cookies for several common browsers.

Google Chrome

Internet Explorer

Firefox

Safari Mobile

  1. Social Networks

Social media functions and social plug-ins are embedded in our Sites in the form of small icons. We currently embed Twitter, LinkedIn and other social networks as icons on our Sites.

We exclusively embed deactivated icons, which do not contact the servers of these external networks when our Sites are accessed. The buttons become active and create a connection only if you deliberately click an icon, thus indicating your consent to communicating with such providers. By clicking on these icons you leave our Sites and we do not record which external network you activate.

When you interact with these social plug-ins – for example, by entering a comment – a corresponding notification is sent to the social network and saved in accordance with the respective network’s policy. Please consult the respective social network’s data protection statement with regard to the scope and purpose of the data collected, its use and processing, as well as your respective rights and options in protecting your privacy.

  1. International Transfer – Your Consent To Transfer Your Personal Data To Third Countries

PartnerRe Ltd is headquartered in Bermuda and while PartnerRe has active reinsurance businesses in many countries around the globe, if you decide to use the Site, your personal data may be processed, stored and/or transferred outside your home country in jurisdictions (e.g. Bermuda or the United States of America) in which the data protection and privacy laws may not offer the same level of protection as those in the country where you reside or are a citizen. If you prefer not to have your personal data transferred to such countries, do not use the Sites. Otherwise, by using the Sites and providing your data to us you consent to such processing, storage and transfer of your information outside of your home country.

  1. Retention of Your Personal Data

We will keep your personal data only for so long as is necessary and for the purpose for which it was originally collected and any other permissible, related purpose. Beyond that, we retain personal information for a period of time that reasonably allows us to investigate, commence or defend legal claims brought by or against us or our clients, comply with our regulatory obligations and conduct analysis.

We securely destroy personal data when its retention period has expired. We may retain aggregated or anonymized data (which is not treated as personal information under this privacy notice) for longer.

  1. Protection of Your Personal Data

We implement technical and organizational measures to ensure a level of security appropriate to the risk to the personal data we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal data. We evaluate these measures on a regular basis to ensure the security of the processing.

  1. Your Rights

We generally collect personal data voluntarily given to us by you.

Under certain conditions, you may have the right to require us to:

  • provide you with further details on the use we make of your personal data;
  • provide you with a copy of the personal data that you have provided to us;
  • update any inaccuracies in the personal data we hold;
  • delete any personal data that we no longer have a lawful ground to use;
  • where processing is based on consent, to withdraw your consent so that we stop that particular processing; your withdrawal will not affect the lawfulness of processing based on consent before its withdrawal
  • object to any processing based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights; and
  • restrict how we use your personal data whilst a complaint is being investigated.

In certain circumstances, we may need to restrict the above rights in order to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).

  1. Your Right to Complain to the Supervisory Authority

If you are not satisfied with our use of your personal data or our response to any request by you to exercise any of your rights in Your Rights section, or if you think that we have breached the applicable data protection laws, then you may have the right to complain to your local supervisory authority (i.e. the supervisory in the jurisdiction where you live or work) or the supervisory authority of the jurisdiction where you believe an infringement of data protection laws has occurred.  Each supervisory authority may have a different process for lodging complaints so we encourage you to contact the relevant supervisory authority first to check this.

  1. Responsibility

PartnerRe Ltd., located at Wellesley House South, 90 Pitts Bay Road, Pembroke HM08, Bermuda is responsible for the personal data we receive in connection with your use of the Sites.

  1. Contact us

If you have any questions, have a complaint, or wish to send us comments about this Policy, e-mail us at dataprotection@partnerre.com or call or write to us.  We will investigate your complaint, and use reasonable efforts to respond to you as soon as possible.

Bermuda:

Wellesley House South
90 Pitts Bay Road
Pembroke HM08
Bermuda

Phone: +1 441 292 0888

Ireland:

3rd Floor, The Exchange
Georges Dock
IFSC
Dublin 1
Ireland

Phone: +353 1 637 9600

  1. Changes to the Policy? 

This Policy is dated July 19, 2019.

If we make changes to this Policy, we will update the date it was last changed and publish the revised Policy on our website.

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